The Course
Unlock the skills and confidence to launch your IT career with DMV IT Service - System Admin Pro Course. Designed for beginners and career changers, this program takes you deep into the real-world responsibilities of a system administrator. You'll gain hands-on experience, tackling everyday IT challenges such as troubleshooting technical issues, managing user accounts, configuring networks, and ensuring system security.
From Active Directory management to help desk support, this course provides the essential knowledge and practical training needed to thrive in an entry-to-mid-level system administration role. Whether you're transitioning from another industry or enhancing your technical skills, our structured approach ensures you build the confidence and expertise to land a job in IT.
With live instructor support, real-world scenarios, and interactive labs, you won’t just learn theory—you’ll practice and apply your knowledge like a working IT professional. The skills you develop here will be transferable across various industries, making you a highly sought-after candidate in today's job market.
What you will learn
We’ve built this comprehensive, beginner-friendly training to help you transition smoothly into a career in IT system administration. This program covers everything from core IT fundamentals to advanced troubleshooting, ensuring you're job-ready with the technical know-how and hands-on experience needed to succeed.
Key Learning Outcomes:
- Master IT troubleshooting – Solve common user issues, network problems, and system errors with confidence.
- Work with Active Directory & User Management – Create, manage, and troubleshoot user accounts, group policies, and security settings.
- Understand corporate IT environments – Learn how IT teams function within organizations and collaborate with different departments.
- Gain real-world hands-on experience – Perform re-imaging, system migrations, VPN setups, and more with guided labs.
- Use ticketing systems effectively – Track, prioritize, and resolve IT service requests just like a working sysadmin.
- Improve security & compliance skills – Learn how to safeguard systems and data while following IT security best practices.
- Prepare for job success – Optimize your resume, LinkedIn profile, and interview skills with career support and coaching.
Each module is designed to build your confidence progressively, introducing real-world scenarios, industry tools, and guided exercises to reinforce learning. By the end of this course, you'll have the knowledge and practical experience needed to secure an IT job and start your career as a system administrator.
Curriculum
- Introduction to the Refresher Unit
- Understanding Computer Hardware and Software
- Operating Systems 101
- Virtualization Fundamentals
- Networking Basics
- Common Networking Devices and Their Functions
- Introduction to Network Troubleshooting Tools
- Command Line Basics for Windows and Linux
- Common Commands for System Administration
- What is Cybersecurity?
- Security Terminology and Concepts
- IT Vocabulary Crash Course
- Overview of Common IT Roles and Responsibilities
- The Role of IT in Supporting Business Operations
- Corporate IT Structure and Organizational Setup
- IT’s Interaction with Internal Teams (HR, Sales, Finance, etc.)
- Working with External Vendors and Service Providers
- IT Service Management (ITSM) in Corporate Environments
- Corporate IT Infrastructure: Servers, Networks, and End-User Devices
- Security and Compliance in Corporate IT
- Corporate Data Management and Protection
- Communication and Collaboration within IT and Beyond
- Supporting Remote and Hybrid Work Environments
- Lesson: Introduction to Entry-Level System Administration
- Handling Tickets and Help Desk Support
- Common Troubleshooting Tasks
- Re-Imaging and Deploying Computers
- Migration Tasks
- Hardware Support
- Mobile Device Setup and Support
- Setting Up and Maintaining Meeting Rooms
- Vendor Coordination
- Escalation and Collaboration
- Documentation and Process Improvement